Chicken Channel understands that privacy is important to you. We
are committed to complying with the National Privacy Principles
(NPPs), which are contained in the Privacy Act 1988
(Privacy Act). Since 21 December 2001, the NPPs have
governed how private sector organisations handle "personal
information" (which is essentially information or an opinion which
can identify you).
As part of the normal operation of our services, we may collect,
use, and in some cases disclose, your personal information. This
Privacy Policy governs the way we collect, use, and disclose such
personal information, in conformity with the Privacy Act.
By using this Site, you are deemed to consent to our collection,
use and disclosure of your personal information in the manner
prescribed in this Privacy Policy.
1. What Personal Information Does
Chicken Channel Collect?
Chicken Channel will not collect personal information unless it
is necessary for one or more of our functions and activities.
Therefore, when you:
- Place an order - we may request your delivery and financial
details, which is necessary for us to deliver your order.
- Make a request or inquiry - we may request your contact
details, which is necessary for us to respond to your request or
inquiry.
However, you can use this Site without telling us who you are.
We only collect personal information when you choose to tell us
directly.
2. How Does Chicken Channel Use
Personal Information?
We need to collect personal information so that we can provide
our products and services, and conduct our business. When you
submit your personal information to us, we only use it for the
purpose for which it is submitted.
For example, when you submit your personal information through the
"Contact Us" feature, staff may use the information to contact you
with regard to your inquiry. The information is not used for any
other purpose.
3. Will Your Personal Information be
Given to Anyone Else?
Chicken Channel does not sell, rent or trade your personal
information to or with third parties. Apart from when you have
consented, your personal information may only be disclosed outside
of Chicken Channel in the circumstances described below:
(a) Disclosures to external service providers
Chicken Channel may disclose personal information to external
service providers who help us operate our business. If Chicken
Channel engages external service providers, Chicken Channel takes
steps to ensure that those external service providers:
- comply with the NPPs when they handle personal information
about you (regardless of whether they are a small business, and
would otherwise be exempt from the new privacy laws); and
- are authorised only to use personal information for the
purposes specified in our agreement.
(b) Disclosures required or permitted by law
Otherwise, Chicken Channel will only disclose personal information
if this is required by law or permitted under the Privacy
Act.
4. Security of Personal
Information
Chicken Channel takes reasonable steps to ensure the security of
your personal information. While no data transmission over the
Internet can be guaranteed to be totally secure, we regularly
review and update our security measures in light of current
technologies. We take all reasonable steps to ensure your personal
information is not lost, accessed, modified, or disclosed without
authorisation. In the event however that Chicken Channel loses,
discloses or modifies personal information, or leaves personal
information accessible to third parties, Chicken Channel will not
be held liable for any loss or damage howsoever caused from those
actions. To the extent possible at law, the Client releases
and discharges Chicken Channel from any claim for damage or loss
arising from the loss, disclosure or modification of personal
information or the leaving of it accessible to third parties.
In addition, all Chicken Channel employees are required, as a
condition of employment, to treat personal information held by
Chicken Channel as confidential.
When we no longer need your personal information for any authorised
purpose, Chicken Channel will take all reasonable steps to destroy
or de-identify such information.
5. Access and Correction
Under the Privacy Act, you have the right to seek
access to your personal information handled by Chicken Channel. You
also have the right to ask us to update or correct your personal
information when it is inaccurate, incomplete or out of date.
If you wish to access the personal information that Chicken Channel
hold about you, please set out your request in writing, and forward
this to our Privacy Officer, using our contact details.
To provide you with access to your personal information held by us
on our current records, Chicken Channel can provide you with a copy
of the relevant personal information (ordinarily, an electronic
print-out or a photocopy). Chicken Channel will not charge you for
the cost of providing this type of access to these current
records.
If you are of the view that personal information about you is
inaccurate or out of date, or if you have any other queries about
access and correction, please contact our Privacy Officer.
6. Online Privacy Issues
Like most website providers, we generate statistics about how
many people visit our site and what they look at. We use web logs
and cookies to do this. This enables us to keep our site relevant
and useful. However, generally this information will not identify
you.
Most web browsers are set by default to accept cookies. However, if
you do not wish to receive cookies you may set your browser to
either prompt or refuse cookies.
Sometimes our website contains links to other websites, for your
convenience and information. When you access a website other than
www.chickenchannel.com.au,
please understand that Chicken Channel is not responsible for the
privacy practices of that site. We suggest that you review the
privacy policies of each site you visit.
7. Additional Privacy Information and
How to Contact Chicken Channel
The Chicken Channel Privacy Policy may change from time to time.
The Chicken Channel Privacy Policy is made available to anyone who
requests it by use of our website.
If you have any questions or comments about the Chicken Channel
Privacy Policy, or if you wish to make a complaint about how
Chicken Channel have handled personal information about you, please
contact us.
For further information about privacy issues and the protection of
privacy visit the Australian Federal Privacy Commissioner's website
at http://www.privacy.gov.au.